- We guarantee returns in the following case if:-
- The received product doesn’t match to the ordered one. However if the brand name is different it will not be taken back. The drug salts must be the same.
- The received product is damaged or defective. (You need to send us a picture of the product immediately as you receive it & found it a damaged one).
If such situation arises, then the customer needs to contact us within 5 days of receiving the product, with proper product pictures & the case will then investigated and settled in the earliest possible time.
If the case investigate is found according to the customer’s complaint correct by all means then the buyurmed.com will ship the same brand replacement within 10 days of the complaint received.